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Allianz is one of the world's largest global insurance companies: as a leading financial services provider, Allianz offers over 86 million customers worldwide products and solutions in insurance and asset management. Allianz has operations in over 70 countries and has around 147,000 employees.

Feedback Italia engineered a dedicated video contact center solution to provide custom video assistance services and video support to Allianz Customers. Featuring a mouse, a keyboard and an integrated printer, the solution increases the efficiency of customer care operations, reducing average handling time and helping resolve customer service issues efficiently with a face-to-face connection.



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Feedback Italia s.r.l.
Via J.F. Kennedy 10, 10024 Moncalieri (TO) Tel. +39 01119501111 fax +39 01119501199 [email protected]
C.F. e P. IVA 07874060010 - Cap. Soc. 500.000,00 Euro i.v. Tribunale di Torino (num. iscr. 07874060010) R.E.A. TO928246